Are you actually scaling AI? Why scattered tools and pilots are holding companies back.

Omnicom CIO Craig Cuyar discusses AI, data and operating model transformation as the company evolves into a more integrated, ...

Chief information officers often talk about their "IT operating model." This overly complex term describes the core activities needed to run an IT organization. IT does not exist in a vacuum. It ...

The trust gap widens as artificial intelligence (AI) goes mainstream, according to research from Salesforce. Brands are turning to generative AI to boost efficiency while improving customer engagement ...

When undergoing an IT operating model transformation, focus on three key areas to ensure success: process, governance and culture. The quest for customer obsession is arduous — littered with obstacles ...

Inbank is implementing changes to its operating model and leadership structure to become more product centric, strengthen commercial execution and organizational scalability.

Everyone is looking to AI to unlock the next phase of growth, yet across organisations, growth is stalling. Not because there is a lack of data. Not because the technology is not working, because ...

FRAMINGHAM, Mass.--(BUSINESS WIRE)--An organization's processes, assets, and even products have become a living ecosystem of communication, cognition, and collaboration due to the increasing ...

A new Forrester study finds firms that achieved higher performance levels transform their IT operating models and address challenges incrementally. IT operating models are in transition with ...